FREQUENTLY ASKED QUESTIONS
Are the item authentic?
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We are only reseller, we may not be able to give the best answer to this, as we may not have the knowledge, equipment or reference to tell their difference. We have sold more than over 1000s items accumulative, if you have the concern you may opt for self collection appointment, so that you can view and touch the item before you commit with payment.
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We have 7 days return policy with terms & condition applies.
Does SAVEZ accept COD?
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Cash payment is only applicable to self collection and meet up. All free delivery payment is via bank transfer, PayNow or Paylah.
Does SAVEZ accept self collection or meet up?
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Self collection is available daily 2 - 4pm and 8 - 10pm, book your slot at least 30mins in advance. Your slot is subjective to availability
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Meet up is available on weekends or public holidays only. Meet up schedule is subjective to availability.
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You are advise to check and confirm with SAVEZ before you make your way.
Why should we deal with SAVEZ?
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Here are 7 reasons you should deal with SAVEZ:
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1. All purchase comes with 7 Days Return & Exchange policy.
2. SAVEZ provide flexible dealing terms
3. SAVEZ items went through quality check system before they are sending out.
4. SAVEZ collaborated with exclusive logistic supports.
5. SAVEZ delivery is quick, friendliest and ECO-FRIENDLY.
6. SAVEZ hire people with disabilities and special needs.
7. SAVEZ gives 10% of the dividend profits to social enterprise fund.